Market Sentinel

I worked with a chap who is involved with Market Sentinel. Really interesting stuff they are doing not just on CRM but also competitive advantage and knowing who is talking about you and your business, blogs and more. Highly Recommended Reading!

More Free CRM Stuff

Was interested to see this free CRM system. Click HERE.

Online Social Networking

A report available from HERE on online social networking.

Wildbit also have a blogsite devoted to this.

Open Source CRM

Sugar CRM is an Open Source creation

Click Here

ACT!

ACT! is one of the most popular CRMs. Here is a link to their site.

A List of Tenders and Products

There is a list of Local Government CRM projects and tenders on this site from Brent.

Click Here

CRM Academy

A link to the CRM Academy Web site

CLICK HERE

SalesForce

On the SalesForce web site here. Interesting information and webinars about implementing this solution.

Useful Information on CRM

Some good stuff here

CRM Principles

There are some really key principles of CRM HERE on this web site.

A Free CRM

I stumbled on this the other day a Free CRM. I will have to investigate further but for a small SME and with a limit on size of storage this may be a useful first step.

Have a look HERE.

Squidoo

Squidoo allows subject experts to produce a Lens. A Lens focuses on a particular subject.

This is my Lens

Ways to Contact Me

Hi there are a number of ways you can contact and connect with me:

OpenBC

LinkedIn

Ryze

Soflow

Academici

Please feel free to connect to us on Ecademy

Doing the right things right

Whether it is CRM, ERP or any other project for that matter, the one thing that is important is that the whole project is handled not just from a technology stand point but more importantly from the change that the project will bring about.

It is vitally important that the project manager and the sponsor spend time to ensure that they have fully planned the job out and that the people change is factored in.

Those who fail to plan - plan to fail (or something like that!)

LogiCRM

LogiCRM provide CRM knowledge, expertise, training and successful implementation of CRM systems.