<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-23214086</id><updated>2011-12-15T02:58:49.138Z</updated><title type='text'>Customer Relationship Management</title><subtitle type='html'>CRM can help business to reap massive rewards.  The sad fact is that the software is usually used as a tool to make the necessary changes in the business.  The CRM tool often gets blamed for not being adopted.  Implemented as a change program CRM can be effectively implemented and benefits harvested for years afterwards.  CRM provides real competitive advantage.  Most CRMs are functionally rich, how they are implemented is the difference between success and failure.</subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default?max-results=100'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>18</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>100</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-23214086.post-114910436942269180</id><published>2006-05-31T19:38:00.000Z</published><updated>2006-05-31T19:39:29.740Z</updated><title type='text'>Link to Frontrange</title><content type='html'>A Link to the Front range products and services web site.&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.frontrange.co.uk/index.aspx?"&gt;CLICK HERE&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114910436942269180?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.pm-group.com' title='Link to Frontrange'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114910436942269180/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114910436942269180' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114910436942269180'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114910436942269180'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/05/link-to-frontrange.html' title='Link to Frontrange'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114597915468680861</id><published>2006-04-25T15:30:00.000Z</published><updated>2006-04-25T15:32:34.843Z</updated><title type='text'>Market Sentinel</title><content type='html'>I worked with a chap who is involved with &lt;a href="http://www.marketsentinel.com/"&gt;Market Sentinel&lt;/a&gt;.  Really interesting stuff they are doing not just on CRM but also competitive advantage and knowing who is talking about you and your business, blogs and more.  Highly Recommended Reading!&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114597915468680861?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='Market Sentinel'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114597915468680861/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114597915468680861' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114597915468680861'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114597915468680861'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/market-sentinel.html' title='Market Sentinel'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114597863715458935</id><published>2006-04-25T15:22:00.000Z</published><updated>2006-04-25T15:23:57.333Z</updated><title type='text'>More Free CRM Stuff</title><content type='html'>Was interested to see this free CRM system.  Click &lt;a href="http://www.appshore.com/?op=home.base.start"&gt;HERE&lt;/a&gt;.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114597863715458935?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='More Free CRM Stuff'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114597863715458935/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114597863715458935' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114597863715458935'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114597863715458935'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/more-free-crm-stuff.html' title='More Free CRM Stuff'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114596903806815600</id><published>2006-04-25T12:42:00.000Z</published><updated>2006-04-25T12:43:58.086Z</updated><title type='text'>Online Social Networking</title><content type='html'>A report available from &lt;a href="http://www.wildbit.com/wildbit-sn-report.pdf"&gt;HERE &lt;/a&gt;on online social networking.&lt;br /&gt;&lt;br /&gt;Wildbit also have a blogsite devoted to this.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114596903806815600?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='Online Social Networking'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114596903806815600/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114596903806815600' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114596903806815600'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114596903806815600'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/online-social-networking.html' title='Online Social Networking'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114589749034072161</id><published>2006-04-24T16:50:00.000Z</published><updated>2006-04-24T16:51:30.350Z</updated><title type='text'>Open Source CRM</title><content type='html'>Sugar CRM is an Open Source creation&lt;br /&gt;&lt;br /&gt;Click &lt;a href="http://www.sugarcrm.com/crm/"&gt;Here&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114589749034072161?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='Open Source CRM'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114589749034072161/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114589749034072161' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114589749034072161'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114589749034072161'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/open-source-crm.html' title='Open Source CRM'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114587585311097029</id><published>2006-04-24T10:49:00.000Z</published><updated>2006-04-24T11:00:47.040Z</updated><title type='text'>ACT!</title><content type='html'>ACT! is one of the most popular CRMs.  Here is a &lt;a href="http://www.act.com/"&gt;link&lt;/a&gt; to their site.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114587585311097029?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='ACT!'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114587585311097029/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114587585311097029' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114587585311097029'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114587585311097029'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/act.html' title='ACT!'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114574806989615408</id><published>2006-04-22T23:20:00.000Z</published><updated>2006-04-22T23:21:09.896Z</updated><title type='text'>A List of Tenders and Products</title><content type='html'>There is a list of Local Government CRM projects and tenders on this site from Brent.&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.brent.gov.uk/egr.nsf/prodtypes/CRM"&gt;Click Here&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114574806989615408?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='A List of Tenders and Products'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114574806989615408/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114574806989615408' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114574806989615408'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114574806989615408'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/list-of-tenders-and-products.html' title='A List of Tenders and Products'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114574788775148910</id><published>2006-04-22T23:17:00.000Z</published><updated>2006-04-22T23:18:07.763Z</updated><title type='text'>CRM Academy</title><content type='html'>A link to the CRM Academy Web site&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.crmacademy.org/"&gt;CLICK HERE&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114574788775148910?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='CRM Academy'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114574788775148910/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114574788775148910' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114574788775148910'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114574788775148910'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/crm-academy.html' title='CRM Academy'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114562445310414426</id><published>2006-04-21T12:59:00.000Z</published><updated>2006-04-21T13:00:53.116Z</updated><title type='text'>SalesForce</title><content type='html'>On the SalesForce web site &lt;a href="http://www.salesforce.com/"&gt;here&lt;/a&gt;.  Interesting information and webinars about implementing this solution.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114562445310414426?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='SalesForce'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114562445310414426/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114562445310414426' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114562445310414426'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114562445310414426'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/salesforce.html' title='SalesForce'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114562390034321648</id><published>2006-04-21T12:46:00.000Z</published><updated>2006-04-21T12:51:40.356Z</updated><title type='text'>Useful Information on CRM</title><content type='html'>Some good stuff &lt;a href="http://www.businessballs.com/crmcustomerrelationshipmanagement.htm"&gt;here&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114562390034321648?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.businessballs.com/crmcustomerrelationshipmanagement.htm' title='Useful Information on CRM'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114562390034321648/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114562390034321648' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114562390034321648'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114562390034321648'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/useful-information-on-crm.html' title='Useful Information on CRM'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114537214661052381</id><published>2006-04-18T14:52:00.000Z</published><updated>2006-04-18T14:55:46.623Z</updated><title type='text'>CRM Principles</title><content type='html'>There are some really key principles of CRM &lt;a href="http://www.businessballs.com/crmcustomerrelationshipmanagement.htm"&gt;HERE &lt;/a&gt;on this web site.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114537214661052381?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='CRM Principles'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114537214661052381/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114537214661052381' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114537214661052381'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114537214661052381'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/crm-principles.html' title='CRM Principles'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114501475878471905</id><published>2006-04-14T11:37:00.000Z</published><updated>2006-04-14T11:39:18.793Z</updated><title type='text'>A Free CRM</title><content type='html'>I stumbled on this the other day a Free CRM.  I will have to investigate further but for a small SME and with a limit on size of storage this may be a useful first step.&lt;br /&gt;&lt;br /&gt;Have a look &lt;a href="http://www.freecrm.com/"&gt;HERE&lt;/a&gt;.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114501475878471905?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='A Free CRM'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114501475878471905/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114501475878471905' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114501475878471905'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114501475878471905'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/free-crm.html' title='A Free CRM'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114476514198617819</id><published>2006-04-11T14:17:00.000Z</published><updated>2006-04-11T14:19:02.013Z</updated><title type='text'>Squidoo</title><content type='html'>Squidoo allows subject experts to produce a Lens. A Lens focuses on a particular subject.&lt;br /&gt;&lt;br /&gt;This is my &lt;a href="http://www.squidoo.com/Portfolio-Management/"&gt;Lens&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114476514198617819?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.squidoo.com/Portfolio-Management/' title='Squidoo'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114476514198617819/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114476514198617819' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114476514198617819'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114476514198617819'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/squidoo.html' title='Squidoo'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114467685311625193</id><published>2006-04-10T13:41:00.000Z</published><updated>2006-04-10T13:47:33.146Z</updated><title type='text'>Ways to Contact Me</title><content type='html'>Hi there are a number of ways you can contact and connect with me:&lt;br /&gt;&lt;br /&gt;&lt;a href="https://www.openbc.com/hp/David_Ferdinando/"&gt;OpenBC&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href="https://www.linkedin.com/in/davidferdinando"&gt;LinkedIn&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.ryze.com/go/DavidFerdinando"&gt;Ryze&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href="http://my.soflow.com/David-Ferdinando"&gt;Soflow&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href="https://www.academici.com/hp/David_Ferdinando/"&gt;Academici&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114467685311625193?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114467685311625193/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114467685311625193' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114467685311625193'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114467685311625193'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/ways-to-contact-me.html' title='Ways to Contact Me'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114467470253233390</id><published>2006-04-10T13:11:00.000Z</published><updated>2006-04-10T13:11:42.560Z</updated><title type='text'></title><content type='html'>Please feel free to connect to us on Ecademy&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.ecademy.com?xref=64653"&gt;&lt;img src="http://www.ecademy.com/images/sponsor/PromoteYourBusiness468x60.gif" /&gt;&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114467470253233390?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114467470253233390/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114467470253233390' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114467470253233390'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114467470253233390'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/please-feel-free-to-connect-to-us-on.html' title=''/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114452554719523908</id><published>2006-04-08T19:39:00.000Z</published><updated>2006-04-08T19:45:47.210Z</updated><title type='text'>Doing the right things right</title><content type='html'>Whether it is CRM, ERP or any other project for that matter, the one thing that is important is that the whole project is handled not just from a technology stand point but more importantly from the change that the project will bring about.&lt;br /&gt;&lt;br /&gt;It is vitally important that the project manager and the sponsor spend time to ensure that they have fully planned the job out and that the people change is factored in.&lt;br /&gt;&lt;br /&gt;Those who fail to plan - plan to fail (or something like that!)&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114452554719523908?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.farnborough-projects.com' title='Doing the right things right'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114452554719523908/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114452554719523908' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114452554719523908'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114452554719523908'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/doing-right-things-right.html' title='Doing the right things right'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114441307105549283</id><published>2006-04-07T12:29:00.000Z</published><updated>2006-04-07T12:31:11.066Z</updated><title type='text'>LogiCRM</title><content type='html'>LogiCRM provide CRM knowledge, expertise, training and successful implementation of CRM systems.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114441307105549283?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.logicrm.com' title='LogiCRM'/><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114441307105549283/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114441307105549283' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114441307105549283'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114441307105549283'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/04/logicrm.html' title='LogiCRM'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-23214086.post-114121036178973864</id><published>2006-03-01T10:51:00.000Z</published><updated>2006-03-01T10:57:28.963Z</updated><title type='text'>Welcome</title><content type='html'>This blog will focus on Customer Relationship Management. The tools available, the common problems faced by organisations implementing them and the interaction between the tools and the people who have to use them.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/23214086-114121036178973864?l=realcrm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://realcrm.blogspot.com/feeds/114121036178973864/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=23214086&amp;postID=114121036178973864' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114121036178973864'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/23214086/posts/default/114121036178973864'/><link rel='alternate' type='text/html' href='http://realcrm.blogspot.com/2006/03/welcome.html' title='Welcome'/><author><name>A Dived Ref</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/_xxbuKZTherc/SszhPdw18vI/AAAAAAAAAOk/wJNpzenvETg/S220/Holiday+2007+Faroes+Iceland+Norway+038.JPG'/></author><thr:total>0</thr:total></entry></feed>
